Frequently Asked Questions

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We take client confidentiality very seriously and adhere to all state and federal laws regarding privacy. All client information is kept secure and confidential.

Our caregivers offer empathetic listening, reassurance, and encouragement to help clients manage emotional challenges like anxiety, and stress. They also foster a safe space for clients to express their feelings. 

Yes, emotional support is available for both short-term and long-term care clients. We tailor our services based on individual needs, ensuring ongoing emotional care as required. 

If a client shows signs of emotional distress, our caregivers provide immediate support, including listening, offering reassurance, and suggesting coping mechanisms. In more serious cases, caregivers will alert family members or healthcare professionals. 

Yes, caregivers accompany clients to medical appointments and provide emotional support before, during, and after the visit, ensuring clients feel calm and supported throughout the process.

Emotional support can be offered both in-person and remotely (via phone or video calls), depending on the service model and client preferences. 

Our caregivers are trained to respect emotional boundaries by creating a safe, non-judgmental space for clients to express themselves at their own pace, while never pushing them to discuss or engage in topics they are not comfortable with. 

Yes, our caregivers can assist with transportation to medical appointments, ensuring that clients arrive safely and on time. 

Absolutely! Our caregivers can run errands, including grocery shopping, picking up prescriptions, or any other necessary tasks, making life easier for clients. 

Our caregivers can assist with both in-store shopping and online orders, depending on the client’s preference. They can help navigate stores, select items, and manage check-out or delivery processes.